Covid-19 Policy

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UPDATE (2/12/20): Under the latest Government regulations Derbyshire moves into Tier 3 from 2 December onwards. Consequently, The Royal at Hayfield will remain closed until the next Government review on 16 December. If we are moved down into Tier 2 then we hope to reopen on Saturday 19 December and look forward to serving up some festive good cheer!

Visit England Good To Go logo

We were delighted to be awarded the COVID-19 Industry Standard ‘Good To Go’ Certificate on 3 July 2020. This confirms we are following all Government and industry COVID-19 guidelines and have undertaken staff training to maintain cleanliness, aid social distancing and support the NHS Test and Trace programme.

The current new normal is masks must be worn indoors when not seated at a table, table service only, single households only at tables inside, maximum groups of six outside, well-spaced tables, hand sanitiser stations, mandatory check-in, one in/one out toilet policy and a one way in/one way out route indoors.

We have reduced the touch points in the guest bedrooms but any guests requiring additional supplies of shampoo, shower gel, tea, coffee etc simply need to ask a member of staff and more items will be delivered to your door. If you are staying for more than one night, please note, to maintain social distancing guest bedrooms aren’t currently automatically made up each day. Should you require this service please ask a member of the team during breakfast service.